Port & Ship Accessibility Services
Information about the accessibility services available
Access and Arrival at the Port
Reserved Parking and Access at the Port
How to Recognize Reserved Spaces
Parking spaces are located nearest to the entrance, 30 meters from the pier. No obstacles are present, but the area is under construction so assistance may be needed. Parking is free for people with disabilities.
Parking Cost for Disabled Spaces
Parking is completely free for holders of valid disability permits or certificates in all designated accessible spaces. Simply display your permit clearly on the dashboard. No payment or validation is required for accessible parking spaces. This applies to both short-term boarding and extended port stays.
Ticket Counter
Multiple Ways to Purchase Tickets
Persons with mobility disabilities can purchase tickets online or at the ticket office, but it is better to call first and mention that they are PRM passengers, so that they can claim the discount, ranging from 50%-100%.
Ticket Counter Location and Wayfinding
The ticket counter is located in the port near the customer's office. It is rather small, so the employee will help you with your ticket - you only need to ask. There is no crowd; only one person works in the office and is very polite and communicative. Other employees in the port who work in shipping and import of ships are willing to help.
Accessible Map
Accessible map will be installed in next year.
Access to the Interior of Boats and Ships
Access and travel routes from the port/wharf to the transport vessel
Partially Accessible Port Walkways
The port area is partially accessible. The port area is under construction, and universal design is planned for the construction project.
Advance Boarding Assistance
At the time of ticket purchase, passengers with disabilities can request boarding assistance.
Trained Boarding Staff
The boarding staff will be trained to provide assistance to persons with locomotor disabilities during the Danova Next project. This service will be free with no extra costs.
Useful procedures to be implemented to provide the correct assistance
Assistance Request at Ticket Purchase
People with locomotor disabilities can request assistance from the moment of purchasing their ticket, if they call in advance and request it.
Priority Boarding
Persons with locomotor disabilities have priority boarding and access to all areas of the ship.